Due to failure in blocking up holes in the fabric of the building, rats had gained entry. Key to successful treatment is to check everything. We did notice gaps in an old external coal cellar used now for storage. But the rats had used their brilliant skills at climbing to get into a gap. The gaps had been sealed after they had gained entry. Before we were called!! The tensnt had reported scratching noises. After a full survey traps were set in the loft. Over a period of days we removed 4 rats. Non toxic kills and all removed. It is important only to consider rodenticide pioson as a last resort. This ensure we get all the dead removed and leave the tenant with no unwanted smells or flies.